For all United States customers who would like to return an item purchased from us, please complete the form below.
We are sorry that the item you did not work out for you. We want our customer's to be 100% satisfied with any item they purchase from us. But never fear, we are here to make your return as painless as possible. Please fill out this form with as much detail as possible so that we can find your original order. We will email you a postage-paid return label. Our normal response time to send a return label is is 24-48 hours. We typically process refunds within 48 hours of receiving the return.
Please help us find your original order by providing the following - Where and when did you buy it? What is your order number? If the item was a gift, who was the original purchaser? If there is anything we can do to fix the issues you have been experiencing, please let us know.
Thank YOU for choosing to be one of our customers, and for giving us the opportunity to help you. It is important to us that you are not only satisfied but truly delighted with your experience with Everyday Elegance Jewelry.