We want our customers to be 100% satisfied with any item they purchase from us, and delighted with our service.
Within 30 days of your order date, if for any reason you feel a need to return your jewelry, we are happy to facilitate a return. We even make it even easy by offering a Prepaid Return Label. Simply complete the Return Request form below. We will email you a postage-paid return label within 24-48 hours. We typically process refunds within 48 hours of receiving the return.
All we ask is that you return everything that you received from us, including the gift box and packaging material. Please include a note or order receipt inside the package that references your order number and name so we can process your return correctly and quickly.
Please fill out this form with as much detail as possible so that we can find your original order. If there is anything we can do to fix the issues you have been experiencing, please let us know.
Thank YOU for choosing to be one of our customers, and for giving us the opportunity to help you.
Return Request Form